PMI Approved Recertification Courses

Click here to learn more about maintaining your PMI credentials.

Browse our available courses below.


When reviewing the contents of this document please keep the following points in mind:

  1. Exam requirements are subject to change without notification. We recommend visiting the certification vendor's website to ensure you understand the most up-to-date requirements.
  2. Our courses may not cover all exams required for any given certification. Our catalog highlights the exams and associated content that we support relative to available exams, but should NOT be assumed to show all the exams that a learner will need to pass to achieve a certain certification.
  3. Mentoring and TestPreps are not available for all certification-aligned courses and no assumptions about future availability of such should be made.
Some courses qualify for continuing professional education credit by the Project Management Institute (PMI) and the National Association of State Boards of Accountancy (NASBA). If applicable, the associated credits are listed.


Course Bundle Course Title Course Description Estimated Duration
(in hours)		 NASBA Credit PMI
PDU
Managing Customer-Driven Process Improvement  
  Why Customer Driven? OPER0121 2.50 2.00 2.50
  Identifying What the Customer Wants OPER0122 3.00 1.50 3.00
  Translating Requirements into Process Goals OPER0123 3.50 1.50 3.50
  Understanding Processes OPER0124 2.50 1.00 2.50
  Implementing Improvements OPER0125 2.50 1.00 2.50
  Managing Process Improvements OPER0126 3.00 1.00 3.00
Lean Manufacturing  
  Lean Logic OPER0151 4.00 3.50 4.00
  Lean Value OPER0152 4.00 3.00 4.00
  Lean Techniques OPER0153 6.00 4.50 6.00
  Lean Strategies OPER0154 4.50 3.50 4.50
Six Sigma: Champion Training  
  Introduction to Six Sigma for Champions oper_03_a01_bs_enus 3.00 2.00 3.00
  Six Sigma Process Improvement oper_03_a02_bs_enus 3.00 2.50 3.00
  Six Sigma Projects and Project Teams oper_03_a03_bs_enus 2.50 2.50 2.50
Six Sigma Foundations  
  Introduction to Six Sigma oper_10_a01_bs_enus 2.00 2.00 2.00
Logistics Management  
  Overview of Logistics Management OPER0321 3.50 3.00 3.50
  Inventory Management OPER0322 3.00 2.50 3.00
  Supply Chain Logistics Management OPER0323 3.00 2.50 3.00
ISO 9000:2000 Overview  
  The Who, What & Why of ISO 9000:2000 OPER0401 3.00 2.00 2.50
  Building a Quality Management System OPER0402 2.00 1.50 2.00
  Quality-minded Management OPER0403 2.50 2.00 2.50
  Customer Satisfaction Through Resource Management OPER0404 2.50 2.00 2.50
  Processes for Quality Products and Services OPER0405 4.00 3.00 4.00
  Continual Quality Improvement OPER0406 4.00 3.00 4.00
  Steps for Successful ISO Registration OPER0407 3.00 3.00 3.00
  Transitioning from ISO 9000:1994 to ISO 9001:2000 OPER0408 2.50 3.00 2.50
Supply Chain Management  
  The Fundamentals of Supply Chain Management OPER0501 2.00 2.00 2.00
  Supply Chain Management Strategies OPER0502 5.50 3.50 5.50
  Supply Chain Planning and Inventory Management OPER0503 5.00 3.00 5.00
  Supply Chain Management and e-Business OPER0504 4.00 2.00 4.00
  Supply Chain Transportation and Facility Design OPER0505 4.50 2.00 4.50
Fundamental Finance for non-Finance Professionals  
  The Principles of Financial Management fin_01_a01_bs_enus 2.50 3.00 2.50
  The Basics of Budgeting fin_01_a02_bs_enus 2.00 3.00 2.00
  Management of Cash Flows fin_01_a03_bs_enus 2.00 3.00 2.00
  Financial Statements fin_01_a04_bs_enus 2.00 3.00 2.00
Accounting 101  
  Accounting Fundamentals FIN0121 3.50 4.00 3.50
Practical Budgeting Skills for Business  
  Creating and Analyzing an Operating Budget FIN0161 3.50 3.50
Advanced Business Finance  
  Financial Risk Management FIN0216 1.50 1.50 1.50
Effective Hiring and Interviewing  
  What to Consider When Hiring hr_03_a01_bs_enus 2.00 1.00 2.00
  Interviewing Effectively hr_03_a02_bs_enus 2.50 2.50 2.50
  Choosing the Best Applicant hr_03_a03_bs_enus 1.50 1.50 1.50
Effectively Managing Top Performers  
  Managing and Rewarding Top Performers mgmt_01_a01_bs_enus 2.00 2.50 2.50
  Managing Cross-Functions mgmt_02_a02_bs_enus 3.00 3.00 3.00
  Managing Managers mgmt_02_a04_bs_enus 3.50 3.00 3.50
  Managing Upward Relationships mgmt_02_a05_bs_enus 3.00 3.00 3.00
Moving into Management  
  Taking on a Management Role mgmt_03_a01_bs_enus 3.50 5.50 3.50
  Becoming a Manager: Responsibilities and Fears mgmt_03_a02_bs_enus 3.50 5.50 3.50
  Becoming a Manager: Leading and Communicating mgmt_03_a03_bs_enus 4.00 3.50 4.00
  A New Manager and the Company's Future mgmt_03_a04_bs_enus 3.50 4.00 3.50
Crucial Skills for Tomorrow's Managers  
  Tomorrow's Managers' Competencies mgmt_04_a01_bs_enus 3.00 4.50 3.00
  Tomorrow's Managers' Development Tools mgmt_04_a02_bs_enus 3.50 5.00 3.50
  Managing as Coach and Counselor mgmt_04_a03_bs_enus 3.50 5.00 3.50
  Managing as Project Champion mgmt_04_a04_bs_enus 3.50 4.00 3.50
  A Primer for Ensuring Accountability mgmt_04_a05_bs_enus 4.50 3.00 4.50
Problem Performance Management  
  Problem Performance Prevention mgmt_05_a01_bs_enus 3.00 2.00 2.50
  Problem Performance Identification mgmt_05_a02_bs_enus 2.50 2.00 2.50
  Problem Performance Improvement mgmt_05_a03_bs_enus 3.50 3.00 3.00
  Addressing Problem Performance mgmt_05_a04_bs_enus 2.50 2.50 2.50
Effective Delegation  
  The Basics of Delegation mgmt_07_a01_bs_enus 1.50 1.00 1.50
  Delegation: the Personal Approach mgmt_07_a02_bs_enus 2.50 2.00 2.00
  Managing Delegation mgmt_07_a03_bs_enus 3.00 5.00 3.00
Facilitating Successfully  
  The Facilitator Role mgmt_08_a01_bs_enus 4.00 3.00 4.00
  Facilitative Fundamentals: Tools and Techniques mgmt_08_a02_bs_enus 4.50 2.00 4.50
  Facilitating Meetings and Work Groups mgmt_08_a03_bs_enus 4.50 2.50 4.50
  Facilitating Difficult Situations mgmt_08_a04_bs_enus 5.00 2.00 5.00
  Facilitative Tools and Formats: Offering Options mgmt_08_a05_bs_enus 4.50 2.50 4.50
  Facilitative Leadership mgmt_08_a06_bs_enus 4.50 1.50 4.50
The Essentials of Mentoring  
  Mentoring Effectively mgmt_10_a01_bs_enus 2.00 1.50 2.00
  Mentoring as a Manager mgmt_10_a02_bs_enus 2.00 2.00 2.00
  Implementing a Mentoring Program for the Organization mgmt_10_a03_bs_enus 2.50 2.00 2.50
  Mentoring Strategies for the 21st Century mgmt_10_a04_bs_enus 2.50 1.50 2.50
  Achieving Success: the Help of a Mentor mgmt_10_a05_bs_enus 3.00 3.50 3.00
  Mentoring On-line mgmt_10_a06_bs_enus 2.50 1.50 2.50
Appraising Performance  
  Assessing Performance Continuously mgmt_11_a01_bs_enus 3.00 4.00 3.00
  Performance Reviews mgmt_11_a02_bs_enus 3.50 2.50 3.50
Moving from Technical Professional to Management  
  Management Development for Technical Professionals MGMT0121 3.50 5.00 3.50
  Communication Skills for Successful Management MGMT0122 3.00 3.00 3.00
  Process Management Skills MGMT0123 4.50 2.50 4.50
  Leadership Development for Technical Professionals MGMT0124 3.00 2.50 3.00
  Strategies for Transitioning into Management MGMT0125 6.50 3.00 6.50
360-Degree Performance Appraisal  
  About 360-Degree Performance Feedback MGMT0151 2.50 1.00 2.50
  Elements of a 360-degree Performance Review MGMT0152 2.00 1.00 2.00
  Delivering 360-Degree Performance Feedback MGMT0153 5.00 1.50 5.00
The Fundamentals of Business Crises Management  
  Preparing for Business Crises MGMT0171 2.00 2.00
  Responding to Business Crises MGMT0172 3.00 3.00
  Recovering from Business Crises MGMT0173 2.00 2.00
Managing Technical Professionals  
  Understanding Technical Professionals MGMT0291 2.50 1.50 2.50
  Attracting, Motivating, and Retaining Technical Professionals MGMT0292 3.50 3.00 3.50
  Models for Managing Technical Professionals MGMT0293 4.50 3.50 4.50
  Developing Career Plans for Your Technical Professionals MGMT0294 3.50 2.00 3.50
Managing Contractors and Temporary Employees  
  Doing Business with Independent Contractors MGMT0701 4.50 1.50 4.50
  Hiring Temporary (Contingent) Employees MGMT0702 5.00 1.50 5.00
  Managing Contingent Employees MGMT0703 4.50 2.00 4.50
  Legal Pitfalls Regarding Independent Contractors MGMT0704 3.00 1.50 3.00
  Working with Temporary Agencies MGMT0705 5.50 2.00 5.50
Moving from Management to Leadership  
  Recognizing a Leader lead_01_a01_bs_enus 5.00 2.50 5.00
  The Communication of a Shared Vision lead_01_a02_bs_enus 5.00 2.50 5.00
  Leading by Enabling lead_01_a03_bs_enus 4.00 2.50 4.00
  Communication and Leadership lead_01_a05_bs_enus 4.00 2.00 4.00
  Coaching Performance lead_01_a06_bs_enus 2.00 2.00 2.00
  Leadership and Change lead_01_a07_bs_enus 1.50 1.00 1.50
  The Model Leader lead_01_a08_bs_enus 2.00 1.50 2.00
Leadership Essentials  
  Leadership Essentials: Motivating Employees lead_05_a01_bs_enus 1.00 1.00 1.00
  Leadership Essentials: Communicating Vision lead_05_a02_bs_enus 1.00 1.00 1.00
  Leadership Essentials: Building Your Influence as a Leader lead_05_a03_bs_enus 1.00 1.00 1.00
  Leadership Essentials: Leading with Emotional Intelligence lead_05_a04_bs_enus 1.00 1.00 1.00
  Leadership Essentials: Leading Business Execution lead_05_a05_bs_enus 1.00 1.00 1.00
  Leadership Essentials: Leading Innovation lead_05_a06_bs_enus 1.00 1.00 1.00
  Leadership Essentials: Leading Change lead_05_a07_bs_enus 1.00 1.00 1.00
  Leadership Essentials: Creating Your Own Leadership Development Plan lead_05_a08_bs_enus 1.00 1.00 1.00
Business Execution  
  Foundations for Business Execution LEAD0151 4.00 3.50 4.00
  Creating a Business Execution Culture LEAD0152 4.50 3.50 4.50
Leading the Workforce Generations  
  Introduction to Work Force Generations LEAD0231 2.50 2.00 2.50
  Attracting, Developing, and Retaining Generations LEAD0232 3.00 2.00 3.00
  Leading Silent Generation and Baby Boom Workers LEAD0233 3.00 2.00 3.00
  Leading Generations X and Next LEAD0234 3.50 2.50 3.50
Workplace Conflict  
  Workplace Conflict: Recognizing and Responding to Conflict comm_22_a01_bs_enus 1.00 1.00
  Workplace Conflict: Strategies for Resolving Conflicts comm_22_a02_bs_enus 1.00 1.00
Fundamentals of Working with Difficult People  
  Working with Difficult People: Identifying Difficult People comm_23_a01_bs_enus 1.00 1.00
  Working with Difficult People: How to Work with Aggressive People comm_23_a02_bs_enus 1.00 1.00
  Working with Difficult People: How to Work with Negative People comm_23_a03_bs_enus 1.00 1.00
  Working with Difficult People: How to Work with Procrastinators comm_23_a04_bs_enus 1.00 1.00
  Working with Difficult People: How to Work with Manipulative People comm_23_a05_bs_enus 1.00 1.00
  Working with Difficult People: How to Work with Self-serving People comm_23_a06_bs_enus 1.00 1.00
  Working with Difficult People: Dealing with Micromanagers comm_23_a07_bs_enus 1.00 1.00
Negotiation essentials  
  Negotiation Essentials: What Is Negotiation? comm_24_a01_bs_enus 1.00 1.00
  Negotiation Essentials: Planning for Negotiation comm_24_a02_bs_enus 1.00 1.00
  Negotiation Essentials: Communicating comm_24_a03_bs_enus 1.00 1.00
  Negotiation Essentials: Persuading comm_24_a04_bs_enus 1.00 1.00
  Negotiation Essentials: Avoiding Pitfalls in Negotiations comm_24_a05_bs_enus 1.00 1.00
How to Write an Effective Internal Business Case  
  Preparing a Business Case comm_01_a01_bs_enus 2.50 3.50 2.50
  Writing a Business Case comm_01_a02_bs_enus 2.50 3.00 2.50
  Presenting Your Case comm_01_a03_bs_enus 2.50 2.50 2.50
Effective Listening  
  Listening Basics comm_03_a01_bs_enus 2.00 1.00 1.00
  Listening to Comprehend comm_03_a02_bs_enus 4.00 1.50 4.00
  Higher Purpose Listening comm_03_a03_bs_enus 2.00 1.00 1.50
  Enhancing Listening Skills comm_03_a04_bs_enus 3.00 2.00 3.00
Giving Successful Presentations  
  Presenting Successfully comm_05_a01_bs_enus 3.00 2.50 3.00
  Delivering the Message comm_05_a02_bs_enus 3.00 3.50 3.00
  Available Presentation Resources comm_05_a03_bs_enus 3.50 3.50 3.50
The Effective Business Meeting  
  Planning an Effective Business Meeting comm_06_a01_bs_enus 2.50 1.00 2.50
  Leading an Effective Business Meeting comm_06_a02_bs_enus 2.50 2.50 2.50
  Participating Effectively in a Business Meeting comm_06_a03_bs_enus 2.50 1.00 2.50
Professionalism and Business Etiquette  
  Standard Business Etiquette comm_11_a01_bs_enus 2.50 1.00 2.50
  Communication Business Etiquette comm_11_a02_bs_enus 2.50 1.00 2.50
  Etiquette at the Business Meeting comm_11_a03_bs_enus 3.00 1.50 3.00
  Business Etiquette for Supervisors comm_11_a04_bs_enus 2.50 3.00 2.50
Building Improved Work Relationships  
  Effective Interfunctional Relationships comm_12_a01_bs_enus 2.50 2.00 2.50
  Effective Intercultural Relationships comm_12_a02_bs_enus 2.00 2.00 2.00
  Effective Intergender Relationships comm_12_a03_bs_enus 2.00 2.50 2.00
  Effective Relationships with Customers comm_12_a04_bs_enus 2.00 2.00 2.00
  Effective Relationships with Business Partners comm_12_a05_bs_enus 3.00 2.00 3.00
Obtaining Results without Authority  
  Getting Results by Building Relationships comm_13_a01_bs_enus 2.00 1.50 2.00
  Results and Teamwork without Authority comm_13_a02_bs_enus 2.50 2.50 2.50
  Leading without Authority comm_13_a03_bs_enus 3.00 3.00 3.00
  Creating Change, Gaining Allies comm_13_a04_bs_enus 2.50 2.00 2.50
  Communicating to Get Results comm_13_a05_bs_enus 2.50 2.00 2.50
  Obtaining Results from the Boss comm_13_a06_bs_enus 3.00 2.00 3.00
International Communications  
  The Impact of Culture on Communication COMM0021 2.50 2.50
  The Art of Global Communication COMM0022 3.50 3.50
  Improving Your Cross-cultural Communications COMM0023 3.00 3.00
Effective Use of Feedback for Business  
  An Essential Guide to Giving Feedback COMM0521 2.50 1.50 2.50
  Coping with Criticism and Feedback COMM0522 5.00 2.50 5.00
  Giving Feedback to Colleagues COMM0523 4.50 2.00 4.50
  Team Feedback: A guide COMM0524 4.00 2.50 4.00
  Giving Feedback: A Manager's Guide COMM0525 4.00 2.50 4.00
Anger Management in The Workplace  
  Experiencing Anger COMM0701 5.00 2.50 5.00
  Managing Your Anger COMM0702 5.50 2.00 5.50
Problem Solving and Decision Making Strategies  
  Problem Solving: The Fundamentals pd_12_a01_bs_enus 1.00 1.00
  Problem Solving: Determining and Building Your Strengths pd_12_a02_bs_enus 1.00 1.00
  Problem Solving: Digging Deeper pd_12_a03_bs_enus 1.00 1.00
  Decision Making: The Fundamentals pd_12_a04_bs_enus 1.00 1.00
  Decision Making: Tools and Techniques pd_12_a05_bs_enus 1.00 1.00
  Decision Making: Making Tough Decisions pd_12_a06_bs_enus 1.00 1.00
Working without a Net - The Business of Risk  
  Risk Basics PD0241 2.00 2.50 2.00
  Approaches to Risk Management PD0242 2.00 2.00 2.00
  Decisions and Risk PD0243 2.00 2.00 2.00
  Strategic Planning and Risk Management PD0244 2.50 2.50 2.50
  Risk Strategies: The Cutting Edge PD0245 2.50 2.50 2.50
Project Management for Non-Project Managers  
  Project Management Fundamentals proj_01_a01_bs_enus 2.50 2.00 2.50
  Transitioning into a Project Management Role proj_01_a02_bs_enus 3.00 2.50 0.00
  Initiating and Planning a Project proj_01_a03_bs_enus 2.00 1.50 2.00
  Managing a Project proj_01_a04_bs_enus 2.50 1.50 2.50
  Troubleshooting and Closing the Project proj_01_a05_bs_enus 2.00 1.50 2.00
Project Management Essentials - (PMBOK® Guide - Fourth Edition-aligned)  
  Managing Projects within Organizations proj_05_a01_bs_enus 2.00 2.50 2.00
  Project Management Overview proj_05_a02_bs_enus 1.50 2.00 1.50
  Project Management Process Groups proj_05_a03_bs_enus 2.00 3.00 2.00
Project Integration Management (PMBOK® Guide - Fourth Edition-aligned)  
  Integrated Initiation and Planning proj_06_a01_bs_enus 2.00 2.50 2.00
  Integrated Project Execution, Monitoring, and Control proj_06_a02_bs_enus 1.50 2.50 1.50
  Integrated Project Change Control and Close proj_06_a03_bs_enus 1.50 1.50 1.50
Project Scope Management (PMBOK® Guide - Fourth Edition-aligned)  
  Project Requirements and Defining Scope proj_07_a01_bs_enus 2.00 2.00
  Create Work Breakdown Structure proj_07_a02_bs_enus 1.50 1.50
  Monitoring and Controlling Project Scope proj_07_a03_bs_enus 1.50 1.50
Project Time Management (PMBOK® Guide - Fourth Edition-aligned)  
  Defining and Sequencing Project Activities proj_08_a01_bs_enus 2.00 2.00
  Estimating Activity Resources and Durations proj_08_a02_bs_enus 2.00 2.00
  Developing and Controlling the Project Schedule proj_08_a03_bs_enus 2.00 2.00
Project Cost Management (PMBOK® Guide - Fourth Edition-aligned)  
  Estimating and Budgeting Project Costs proj_09_a01_bs_enus 2.00 2.50 2.00
  Controlling Costs proj_09_a02_bs_enus 1.50 2.50 1.50
Project Quality Management (PMBOK® Guide - Fourth Edition-aligned)  
  Project Quality Planning proj_10_a01_bs_enus 2.00 2.00
  Quality Assurance and Quality Control proj_10_a02_bs_enus 2.00 2.00
Project Human Resource Management (PMBOK® Guide - Fourth Edition-aligned)  
  Planning Project Human Resources proj_11_a01_bs_enus 2.00 2.00
  Managing Project Human Resources proj_11_a02_bs_enus 2.00 2.00
Project Communications Management (PMBOK® Guide - Fourth Edition-aligned)  
  Stakeholders and the Communication Management Plan proj_12_a01_bs_enus 2.00 3.00 2.00
  Processes for Managing Project Communications proj_12_a02_bs_enus 2.00 3.00 2.00
Project Risk Management (PMBOK® Guide - Fourth Edition-aligned)  
  Risk Management Planning proj_13_a01_bs_enus 1.50 2.50 1.50
  Performing Risk Analysis proj_13_a02_bs_enus 2.00 3.00 2.00
  Risk Response, Monitor, and Control proj_13_a03_bs_enus 2.00 3.00 2.00
  Identifying Project Risks proj_13_a04_bs_enus 2.00 3.00 2.00
Project Procurement Management (PMBOK® Guide - Fourth Edition-aligned)  
  Planning Project Procurement proj_14_a01_bs_enus 2.00 3.00 2.00
  Managing Procurements proj_14_a02_bs_enus 2.00 2.50 2.00
Code of Ethics and Professional Conduct (PMI® Standard-aligned)  
  The Role of Ethics in Project Management proj_15_a01_bs_enus 1.50 2.50 1.50
  Core PMI® Values and Ethical Standards proj_15_a02_bs_enus 2.00 2.50 2.00
Program Management Overview  
  Introduction to Program Management proj_16_a01_bs_enus 1.50 2.00 1.50
  Program Life Cycle and Benefits Management proj_16_a02_bs_enus 2.00 2.50 2.00
Managing Software Project Outsourcing  
  Making the Right Outsourcing Decision 232192_ENG 2.25 2.00 2.25
  Planning the Outsourcing Deal 232202_ENG 1.75 1.50 1.75
  The Outsourcing Project 232209_ENG 3.25 2.50 3.25
  Determining Project Quality Standards and Milestones 232224_ENG 2.75 1.50 2.75
  Measuring Project Outsourcing Success 232292_ENG 3.00 2.50 3.00
Strategic Project Management for IT Projects  
  Strategic Planning and Positioning for IT Projects PROJ0361 5.00 1.50 5.00
  Strategic Approaches to Managing IT Projects PROJ0362 5.00 2.00 5.00
  Estimating the IT Project Work Effort PROJ0363 5.50 2.50 5.50
  IT Project Leadership, Authority & Accountability PROJ0364 6.00 2.00 6.00
  Managing Multiple IT Projects PROJ0365 5.50 3.50 5.50
  Cost Management and IT Project Trade-offs PROJ0366 4.50 3.00 4.50
Project Management for IT Professionals  
  Introduction to IT Project Management PROJ0351 4.00 2.50 4.00
  Functions of IT Project Managers PROJ0352 4.50 1.50 4.50
  The Life Cycle of an IT Project PROJ0353 5.00 2.00 5.00
  Managing the Execution and Control of IT Projects PROJ0354 5.50 1.50 5.50
  Managing Efficiencies of IT Projects PROJ0355 4.50 1.00 4.50
Leading Teams  
  Leading Teams: Launching a Successful Team team_03_a01_bs_enus 1.00 1.00
  Leading Teams: Establishing Goals, Roles, and Guidelines team_03_a02_bs_enus 1.00 1.00
  Leading Teams: Developing the Team and its Culture team_03_a03_bs_enus 1.00 1.00
  Leading Teams: Building Trust and Commitment team_03_a04_bs_enus 1.00 1.00
  Leading Teams: Fostering Effective Communication and Collaboration team_03_a05_bs_enus 1.00 1.00
  Leading Teams: Motivating and Optimizing Performance team_03_a06_bs_enus 1.00 1.00
  Leading Teams: Dealing with Conflict team_03_a07_bs_enus 1.00 1.00
  Leading Teams: Managing Virtual Teams team_03_a08_bs_enus 1.00 1.00
Making Teams Work: Capitalizing on Conflict  
  Team Conflict: The Seeds of Dissent TEAM0211 3.50 3.50 3.00
  Analyzing Workplace War Zones TEAM0212 2.50 2.00 2.50
  Getting Past Clashes: Valuing Team Diversity TEAM0213 2.50 1.50 2.50
  Conquering Conflict through Communication TEAM0214 3.00 1.50 3.00
  The Path to Peace and Harmony TEAM0215 2.50 1.00 2.50
  Manager's Performance Guide - Team Conflict Skills TEAM0216 1.50 1.00 1.50
IT Infrastructure Library (ITIL) v3 Foundation Syllabus v4.2  
  ITIL V3 Foundation Syllabus v4.2: ITIL and the Service Lifecycle ib_itlu_a01_it_enus 1.50 2.00 1.50
  ITIL V3 Foundation Syllabus V4.2: Service Strategy Fundamentals ib_itlu_a02_it_enus 2.00 3.00 2.00
  ITIL V3 Foundation Syllabus v4.2: Service Strategy Processes ib_itlu_a03_it_enus 1.00 1.50 1.00
  ITIL V3 Foundation Syllabus v4.2: Service Design Fundamentals ib_itlu_a04_it_enus 1.50 1.50
  ITIL V3 Foundation Syllabus v4.2: Service Design Processes ib_itlu_a05_it_enus 2.00 2.00
  ITIL V3 Foundation Syllabus v4.2: Service Transition Processes and Principles ib_itlu_a06_it_enus 2.00 2.00
  ITIL V3 Foundation Syllabus v4.2: Service Operation Principles and Functions ib_itlu_a07_it_enus 1.00 1.00
  ITIL V3 Foundation Syllabus v4.2: Service Operation Processes ib_itlu_a08_it_enus 1.50 1.50
  ITIL V3 Foundation Syllabus v4.2: Continual Service Improvement Fundamentals ib_itlu_a09_it_enus 1.00 1.00
HR Compliance  
  Antitrust--Overview LCO0101 1.00 1.00
  Foreign Corrupt Practices Act LCO0108 1.00 1.00
  Intellectual Property Overview LCO0109 1.50 1.50 1.50
  Americans with Disabilities Act (ADA) LCO0112 1.00 1.00
  Doing Business with the Government LCO0115 1.50 1.50 1.50
  Fair Labor Standards Act (FLSA) LCO0116 1.50 1.00 1.50
  Interviewing and Hiring Practices LCO0118 1.00 1.00
  Independent Contractors and Temporary Employees LCO0121 1.50 1.00 1.50
  Union Awareness LCO0123 2.00 1.50 2.00
  Code of Conduct Awareness lchr_01_a01_lc_enus 1.00 1.00 1.00
  Workplace Ethics lchr_01_a02_lc_enus 1.00 1.00 1.00
  Workplace Diversity Awareness lchr_01_a03_lc_enus 1.00 1.50 1.00
  Employee Sexual Harassment Awareness lch_01_a01_lc_enus 1.00 1.00 1.00
  Supervisor and Manager Sexual Harassment Awareness lch_01_a02_lc_enus 2.50 1.50 2.50
  Harassment in the Workplace lch_01_a03_lc_enus 1.00 1.00
  HIPAA Privacy Rules LCO0301 1.00 1.00
 
Updated: July 26, 2010