Business Strategy & Operations

NOTE: Click on the Curriculum links below to go to the corresponding Courses.

Operations Curriculum Strategic Planning Curriculum Marketing Curriculum

Some courses qualify for continuing professional education credit by the Project Management Institute (PMI) and the National Association of State Boards of Accountancy (NASBA). If applicable, the associated credits are listed.


Curriculum Course Bundle Course Title Course Description Estimated Duration
(in hours)		 NASBA Credit PMI
PDU
Operations Curriculum ↑Top
  Managing Customer-Driven Process Improvement
  Why Customer Driven? OPER0121 2.50 2.00 2.50
  Identifying What the Customer Wants OPER0122 3.00 1.50 3.00
  Translating Requirements into Process Goals OPER0123 3.50 1.50 3.50
  Understanding Processes OPER0124 2.50 1.00 2.50
  Implementing Improvements OPER0125 2.50 1.00 2.50
  Managing Process Improvements OPER0126 3.00 1.00 3.00
  Managing Customer-Driven Process Improvement Simulation OPER0120 0.50
  Six Sigma Black Belt (2007 BOK): Enterprise-Wide Deployment
  Lean and Six Sigma oper_11_a01_bs_enus 2.00
  Six Sigma Projects and the Black Belt Role oper_11_a02_bs_enus 2.00
  Six Sigma Leadership and Change Management oper_11_a03_bs_enus 2.00
  Six Sigma Black Belt (2007 BOK): Organizational Process Management and Measures
  Critical Requirements and Benchmarking for Six Sigma oper_12_a01_bs_enus 2.00
  Business Performance and Financial Measures in Six Sigma oper_12_a02_bs_enus 2.00
  Six Sigma Black Belt (2007 BOK): Team Management
  Forming Project Teams for Six Sigma oper_13_a01_bs_enus 2.00
  Motivation and Communication in Six Sigma Teams oper_13_a02_bs_enus 2.00
  Managing Six Sigma Team Performance oper_13_a03_bs_enus 2.00
  Six Sigma Black Belt (2007 BOK): Define
  Using Voice of the Customer in Six Sigma oper_14_a01_bs_enus 2.00
  Developing Project Charters and Tracking Six Sigma Projects oper_14_a02_bs_enus 1.50
  Six Sigma Black Belt (2007 BOK): Measure
  Process Characteristics for Six Sigma oper_15_a01_bs_enus 2.00
  Data Collection and Measurement in Six Sigma oper_15_a02_bs_enus 2.00
  Six Sigma Measurement Systems oper_15_a03_bs_enus 2.00
  Basic Statistics and Graphical Methods for Six Sigma oper_15_a04_bs_enus 2.00
  Probability for Six Sigma oper_15_a05_bs_enus 2.00
  Process Capability for Six Sigma oper_15_a06_bs_enus 2.00
  Six Sigma Black Belt (2007 BOK): Analyze
  Correlation and Regression Analysis in Six Sigma oper_16_a01_bs_enus 1.50
  Multivariate Analysis and Attribute Data Analysis in Six Sigma oper_16_a02_bs_enus 2.00
  Hypothesis Testing Concepts and Tests for Means in Six Sigma oper_16_a03_bs_enus 2.00
  Tests for Variances and Proportions, ANOVA, and Chi-square Tests in Six Sigma oper_16_a04_bs_enus 2.00
  Nonparametric Tests in Six Sigma Analysis oper_16_a05_bs_enus 2.00
  Non-Statistical Analysis Methods in Six Sigma oper_16_a06_bs_enus 2.00
  Six Sigma Black Belt (2007 BOK): Improve
  Designing and Planning Experiments in Six Sigma oper_17_a01_bs_enus 2.00
  Conducting Experiments and Analyzing Results in Six Sigma oper_17_a02_bs_enus 2.00
  Improvement Methods and Implementation Issues in Six Sigma oper_17_a03_bs_enus 2.00
  Six Sigma Black Belt (2007 BOK): Control
  Statistical Process Control (SPC) in Six Sigma oper_18_a01_bs_enus 2.00
  Non-Statistical Control Tools and Maintaining Controls in Six Sigma oper_18_a02_bs_enus 2.00
  Sustaining Improvements and Gains from Six Sigma Projects oper_18_a03_bs_enus 2.00
  Six Sigma Black Belt (2007 BOK): Design for Six Sigma (DFSS) Frameworks and Methodologies
  Common Design for Six Sigma Methodologies, Design for X, and Robust Design oper_19_a01_bs_enus 2.00
  Special Design Tools in Design for Six Sigma oper_19_a02_bs_enus 2.00
  Fundamentals of Lean for Business Organizations
  Introduction to Lean for Service and Manufacturing Organizations oper_20_a01_bs_enus 1.00    
  Using Lean for Perfection and Quality oper_20_a02_bs_enus 1.00    
  Reducing Waste and Streamlining Value Flow Using Lean oper_20_a04_bs_enus 1.00    
  Five Steps to Perfection: Implementing Lean _pc_bi_ssbi009    
  Value Stream Maps for Non-manufacturing Processes _pc_bi_ssbi010 0.10  
  Six Sigma: Champion Training
  Introduction to Six Sigma for Champions oper_03_a01_bs_enus 3.00 2.00 3.00
  Six Sigma Process Improvement oper_03_a02_bs_enus 3.00 2.50 3.00
  Six Sigma Projects and Project Teams oper_03_a03_bs_enus 2.50 2.50 2.50
  Managing and Deploying Six Sigma oper_03_a04_bs_enus 3.50 2.50
  Certified Manager of Quality/Organizational Excellence
  Leadership oper_04_a01_bs_enus 2.50 1.50
  Team Dynamics oper_04_a02_bs_enus 2.00 2.00
  Developing and Deploying Strategic Plans oper_04_a03_bs_enus 2.50 2.00
  Managerial Skills and Abilities oper_04_a04_bs_enus 2.50 3.50
  Communication Skills and Project Management oper_04_a05_bs_enus 2.00 1.50
  Quality Systems, Models, and Theories oper_04_a06_bs_enus 2.00 2.00
  Problem-Solving and Process Management Tools oper_04_a07_bs_enus 2.50 3.50
  Measurement: Assessment and Metrics oper_04_a08_bs_enus 1.50 2.00
  Customer-Focused Management oper_04_a09_bs_enus 2.50 2.50
  Supply Chain Management oper_04_a10_bs_enus 1.50 1.50
  Training and Development oper_04_a11_bs_enus 2.00 2.00
  Six Sigma Green Belt: Six Sigma and the Organization
  Six Sigma and Lean in the Organization oper_05_a01_bs_enus 2.50 2.50
  Design for Six Sigma in the Organization oper_05_a02_bs_enus 2.00 2.00
  Six Sigma Green Belt: Define
  Processes and Customer Analysis in Six Sigma Projects oper_06_a01_bs_enus 2.50 3.00
  Basics of Six Sigma Projects and Teams oper_06_a02_bs_enus 2.50 3.50
  Tools for Planning and Managing Six Sigma Project Opportunities oper_06_a03_bs_enus 2.50 2.50
  Using Six Sigma Analysis Tools and Metrics for Project Decisions oper_06_a04_bs_enus 1.50 2.00
  Six Sigma Green Belt: Measure
  Modeling and Analyzing Processes in Six Sigma oper_07_a01_bs_enus 2.00 2.50
  Statistics and Probability in Six Sigma oper_07_a02_bs_enus 2.00 2.00
  Data Classification and Collection in Six Sigma oper_07_a03_bs_enus 1.50 2.00
  Summarizing and Presenting Data in Six Sigma oper_07_a04_bs_enus 1.50 2.00
  Probability Distributions and Measurement Systems Analysis in Six Sigma oper_07_a05_bs_enus 2.00 2.50
  Measuring Process Capability and Performance in Six Sigma oper_07_a06_bs_enus 2.00 1.50
  Six Sigma Green Belt: Analyze
  Exploratory Data Analysis in Six Sigma oper_08_a01_bs_enus 1.50 1.00
  Introduction to Hypothesis Testing and Testing for Means in Six Sigma oper_08_a02_bs_enus 2.00 1.50
  Hypothesis Tests for Variances, Proportions, ANOVA, and Chi-Square in Six Sigma oper_08_a03_bs_enus 1.50 2.50
  Six Sigma Green Belt: Improve and Control
  Design of Experiments and Validation of Solutions in Six Sigma oper_09_a01_bs_enus 1.50 1.50
  Statistical Process Control and Control Plans in Six Sigma oper_09_a02_bs_enus 1.50 2.00
  Using Basic Control Charts in Six Sigma oper_09_a03_bs_enus 2.50 3.00
  Six Sigma Foundations
  Introduction to Six Sigma oper_10_a01_bs_enus 2.00 2.00 2.00
  Are you listening to your customers (Role of VOC in Six Sigma) _pc_bi_ssbi001 0.10
  Quick Wins in Six Sigma Implementation _pc_bi_ssbi002 0.10
  Six Sigma Versus TQM _pc_bi_ssbi003 0.10
  Lean Inbound Transportation _pc_bi_ssbi004 0.10
  Promoting Six Sigma in the Workplace _pc_bi_ssbi005 0.10
  A Critical-to-quality Tree - What's That? _pc_bi_ssbi006 0.10
  Basic Measurement Concepts in Six Sigma _pc_bi_ssbi007 0.10
  Does your Business Really Need Six Sigma? _pc_ch_ssch001 0.20
  Identifying Candidates for Key Six Sigma Roles _pc_ch_ssch002 0.20
  Logistics Management
  Overview of Logistics Management OPER0321 3.50 3.00 3.50
  Inventory Management OPER0322 3.00 2.50 3.00
  Supply Chain Logistics Management OPER0323 3.00 2.50 3.00
  ISO 9000:2000 Overview
  The Who, What & Why of ISO 9000:2000 OPER0401 3.00 2.00 2.50
  Building a Quality Management System OPER0402 2.00 1.50 2.00
  Quality-minded Management OPER0403 2.50 2.00 2.50
  Customer Satisfaction Through Resource Management OPER0404 2.50 2.00 2.50
  Processes for Quality Products and Services OPER0405 4.00 3.00 4.00
  Continual Quality Improvement OPER0406 4.00 3.00 4.00
  Steps for Successful ISO Registration OPER0407 3.00 3.00 3.00
  Transitioning from ISO 9000:1994 to ISO 9001:2000 OPER0408 2.50 3.00 2.50
  Supply Chain Management
  The Fundamentals of Supply Chain Management OPER0501 2.00 2.00 2.00
  Supply Chain Management Strategies OPER0502 5.50 3.50 5.50
  Supply Chain Planning and Inventory Management OPER0503 5.00 3.00 5.00
  Supply Chain Management and e-Business OPER0504 4.00 2.00 4.00
  Supply Chain Transportation and Facility Design OPER0505 4.50 2.00 4.50
  Mentoring Asset
  Mentoring Six Sigma Green Belt (SSGB) mntssgb
  Test Prep
  TestPrep Six Sigma Green Belt Certification (SSGB) TPSSGB_ENG
Strategic Planning Curriculum ↑Top
  Moving From an Operational Manager to a Strategic Thinker
  Thinking Strategically stgy_01_a01_bs_enus 2.00 3.00
  Sustaining Competitive Advantage stgy_01_a02_bs_enus 3.00 3.00
  The Imperatives of Innovation and Leadership in Strategy stgy_01_a03_bs_enus 2.50 2.50
  Planning and Implementing a Business Strategy stgy_01_a04_bs_enus 2.50 2.50
  Moving from an Operational Manager to a Strategic Thinker Simulation STGY001A 0.50
  Leading Outside the Organization _pc_bi_lsbi005 0.10
  Effective Critical Analysis of Business Reports _pc_bi_pfbi004 0.10
  Returning to Core Competencies _pc_bi_lsbi014 0.10
  External Consultants Can Help _pc_ch_mgch004 0.20
  Competitive Awareness and Strategy _pc_ch_lach022 0.60
  Leading and Implementing Sustainable Green Business Strategies
  Introduction to Green Business and Sustainability stgy_04_a01_bs_enus 2.00 3.50
  Green Business: Planning Sustainability Strategies stgy_04_a02_bs_enus 2.00 3.00
  Green Business: Implementing Sustainability Strategies stgy_04_a03_bs_enus 2.00 2.50
  Strategic IT Planning
  Setting the Stage for IT Success STGY0221 2.50
  Strategic Decision Making STGY0222 1.50
  IT Challenges: Present and Future STGY0223 2.50
  Strategic IT Planning Simulation STGY0220 0.50
  The Fundamentals of Globalization
  Globalization and Our Changing World STGY0351 1.50 1.00
  Globalization and Your Company STGY0352 4.00 0.00
  The Process of Globalizing a Product or Service STGY0353 3.50 2.00
  Managing from a Global Viewpoint STGY0354 4.50 2.00
  The Fundamentals of Globalization Simulation STGY0350 0.50
  Managing Expatriates' Career Development _pc_bi_mgbi011 0.10
  The Etiquette of Cross-cultural Gift Giving _pc_bi_spbi015 0.10
  Evaluating Globalization Opportunities _pc_ch_lach019 0.20
  Systems Thinking in the 21st Century
  What is Systems Thinking? STGY0401 2.50 3.00
  Building a Healthy System STGY0402 2.50 2.00
  Systems-thinking Models and Thinking Skills STGY0403 2.50 2.00
  System Archetypes STGY0404 3.00 2.00
  Redesigning Your Organization: Part 1 STGY0405 3.00 2.50
  Redesigning Your Organization: Part II STGY0406 3.00 1.50
  Taking Systems Thinking into Your Personal Life STGY0407 3.00 1.50
Marketing Curriculum ↑Top
  Strategic Marketing in Action
  Elements of Marketing Strategy MKT0201 3.00 2.50
  Analyzing the Market MKT0202 2.50 2.00
  Competitive Factors in Strategic Marketing MKT0203 2.50 2.00
  Writing a Marketing Plan: Phase 1 MKT0204 3.00 2.00
  Writing the Marketing Plan: Creative Strategy MKT0205 2.50 2.50
  Creating a Marketing Campaign MKT0206 4.00 4.00
  Marketing Management MKT0207 4.00 3.00
  Financial Analysis for Successful Marketing MKT0208 4.50 3.00
  Advertising Costs, PR Pays _pc_bi_spbi008 0.10
  Sales and Marketing: Two Sides of the Same Coin? _pc_bi_spbi011 0.10
  Trade Show Marketing - Planning Ahead _pc_bi_spbi013 0.10
  Increasing Competitiveness through Collaboration _pc_ch_lsch006 0.20
  Strategic Brand Management
  Introduction to Brand Management MKT0211 3.50 2.50
  Building Brand Equity MKT0212 3.50 3.50
  Managing the Creative Elements of Brand MKT0213 3.50 3.00
  Promoting Your Brand to Consumers MKT0214 3.00 2.00
  Evaluating Brand Effectiveness MKT0215 6.00 3.00
  Managing and Maintaining Brand Equity MKT0216 4.50 2.00
  Online Branding Strategy
  Introduction to Online Branding MKT0221 3.50 2.50
  The Online Branding Environment MKT0222 3.00 2.00
  Strategies for Building an Online Brand MKT0223 7.00 4.00
  Using Blogs to Attract Consumers _pc_bi_spbi010 0.10
  Using Web Analytics to Increase Sales _pc_bi_spbi012 0.10
  Using Online Strategies to Accelerate Sales Performance _pc_ch_spch001 0.20
  Competitive Marketing Strategies
  Competitive Strategies for a New Marketplace MKT0231 2.50
  Surpassing the Competition MKT0232 3.00
  Product Management Essentials
  Introduction to Product Management MKT0241 2.00
  Developing a New-product Strategy MKT0242 2.00
  Pricing and Profitability for Product Managers MKT0243 3.00
  Designing Products to Fit the Channel _pc_bi_spbi005 0.10
 
Updated: October 11, 2010